All Returns Need To Be Authorized By A Customer Service Representative. Without Authorization Returns May Be Denied. You May Email Or Call In For Authorization.

All Returns will incur a 20% restocking fee. Please be aware that returns may not be accepted if not in original packaging.

You may return all unused parts for a full refund, minus shipping and restocking fees, within 30 days of receiving your purchase. Damaged parts during installation cannot be returned. We will examine all returns before issuing a full refund. Refunds are made within 48 hours from the time we receive your parts.

STEP 1: Write the last 6 digits of your order number on the package.

STEP 2: Send the package to Sole Fitness Parts, ATTN: Jeff Lewis 2536 Eastern Blvd. Suite 420 York, PA 17402

You may call to inquire about the status of your return at

717-303-3686 (9am - 5pm) (Monday - Friday) EST