You may return all unused parts for a full refund minus shipping and restocking fees within 30 days of your order arriving at its destination. Damaged parts during installation cannot be returned. We will examine all returns before issuing a refund. Refunds are made within 72 hours from the time we receive your parts.
All Returns will incur a 20% restocking fee. Please obtain authorization from a customer service representative before returning any products. Any returns without authorization or without the original packaging may be subject to addition fees.
You may email info@solefitnessparts.com or call (833) 213-0334 for authorization.
You are required to provide return tracking for your return. If an order is lost during transit we are unable to assist. For high dollar items we recommend taking out insurance for your return just in case.